Talk with One of Our Experienced Care Managers: About Our Staff
Doris Kasold – President & Owner
For 30 years Doris worked for the News Media company Gannett, Inc., 27 of which she was a Vice President of Circulation for USA Today. She helped build the newspaper from it’s beginning, by creating excellence in delivery and customer service. Her success has always come from putting people first, above all else – her employees and clients – and encouraging them to put their priorities first in their own lives. Doris is a natural leader, selecting the best people for the task at hand. She supports her team by making sure they have the tools and quality education programs they need to excel.
“When the opportunity to buy a home care company in the Tampa Bay area presented itself, I knew this was a way I could make a difference in the lives of others. I am proud to say that our caregivers are of the highest caliber and are individuals that I would trust to care for my own mom and dad.”
Michelle Lowack – Business Development Director
Michelle Lowack is the Business Development Director for HCA and has been a Largo resident for over 25 years. Michelle graduated Cum Laude from UW Wisconsin at Whitewater. She has a heart for service and has served in many health and wellbeing organizations both in professional and volunteer capacities. Michelle’s father was diagnosed with Alzheimer’s which has given Michelle a particular passion for Alzheimer’s causes, prevention, and research and she has been inspired to fulfil the role of Missions Chair for the Walk to End Alzheimer’s. Her career also includes:
- 20+ years as a volunteer for the American Cancer Society
- Member and Board of Directors at Local/District and State GFWC for 15 years
- Eden At Home Associate
- Board of Directors Secretary for the Guardian Association of Pinellas County
- Education Co-Chair for GAPC
- Member of Better Living for Seniors (BLS)
- Vice Chair of the Professional Development Committee of BLS
- Member of Bible Study Fellowship (BSF)
Rachel Aguanno – Business Manager
As a management professional, Rachel is proud to be an integral part of such a dedicated staff. “I appreciate our loving caregivers and our passionate management team, who are persistent in trying to help our clients and caregivers. My favorite part of helping seniors is being able to give people the attention they need and deserve and being able to customize the care to each person for the best outcomes. I love when our clients’ attitudes change to be more positive because they can enjoy life with a friend.”
Jennifer Douvier – Client Care Manager/Scheduler
A 16-year veteran of the healthcare industry, Jennifer starting out working with mentally challenged people and then transitioned into home care. “I have a big heart and enjoy helping others, whether it’s a person or an animal in need. I love helping our clients thrive by providing them with the best care possible, keeping them in their familiar environments and surrounded by their loved ones while providing one-to-one care.” Jennifer’s favorite parts of working with Tampa Bay Home Care Assistance are being able to grow within the company, learning new things, working closely with caregivers, and getting to know clients so she can help meet their needs.”
Zoe Tacoma – Client Care Manager/Scheduler
Zoe has worked in the healthcare field for eight years, both as an in-home caregiver and in facilities, and she is currently continuing her education in medical administration. “The most rewarding aspect of helping seniors is seeing the joy and peace of mind our care gives to both them and their families. I enjoy learning from their experiences and knowing that we make a difference.
Nick Duzan – Client Care Manager/HR Specialist
With a background in management and sales, Nick has a unique appreciation for our business model, particularly because we have a “small-company feel with the resources and brand of a multinational company.” He’s especially proud of the positive impact Tampa Bay Home Care Assistance has on seniors’ overall wellbeing. “I would hate growing older and losing my independence. The fact that we go out of our way to not only take care of people but also allow them to take care of themselves is incredible to see. I know that is the part I would appreciate the most if I were in that situation.”
Renee Burgess – Financial Officer
Renee joined Home Care Assistance with a background in Marketing & Accounting in the Salon & Spa industry. She has been an owner and partner in 2 Salons in Washington DC, and Northern VA. She earned her Bachelor’s Degree in Business from Georgia Southern University in 1992.
With over 20 years of experience in the Beauty & Service Industry, Renee brings a passion for serving others to our company. One of the things she loves most about Home Care Assistance is our natural, proactive approach to care. “The Cognitive Therapeutic Method we use has been proven to aide in slowing down cognitive decline in our seniors. It’s a great way for our Caregivers to get our clients to exercise their brain and it’s a fun way to spend their time together. I grew up playing cards and solving puzzles with my Grandparents, who are still enjoying their lives in their own home. It makes me very happy that we are able to make a difference in people’s lives.”
Barbara Dubose, RN – Lead Agency Nurse
Barbara has been an RN in the Healthcare Industry for over 23 years. Barbara is focused, determined and a capable nurse, who has a track record of providing world class healthcare to her patients and clients. Barbara has worked in a variety of different nursing environments and is able to take on challenging positions. As a true professional, Barbara works directly with our clients and she is able to create a positive and comfortable home environment while ensuring quality care to our clients.
Allison Records, MS, RN – Nurse Educator
Allison has worked in the healthcare field for 17 years. She began her nursing career in an emergency department and provided critical care, patient teaching, and emotional support to clients of all ages. After completing her master’s degree in nursing education, Allison transitioned from bedside nursing to teaching medical surgical nursing to baccalaureate nursing students at a highly renowned college.
Allison’s favorite part of helping seniors is encouraging them to engage in fun, social, healthy activities with the help of their Home Care Assistance caregivers, and she loves getting out into the community to conduct caregiver supervisory visits. “During these visits, I get to know the client and can guide the caregiver to provide individualized, excellent care for each senior. My favorite part of Home Care Assistance is the awesome caregivers! They’re well trained, professional, compassionate, and safe, and they are making big differences in the lives of our clients.”
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